22,411
edits
Halopedia:Staff handbook: Difference between revisions
no edit summary
No edit summary |
No edit summary |
||
| Line 1: | Line 1: | ||
This page lays out a set of guidelines on how Halopedia staff should conduct themselves, both on Halopedia and elsewhere. All members of the Halopedia staff should behave according to these guidelines, and no staff members - not even [[Halopedia:Administrators| | This page lays out a set of guidelines on how Halopedia staff should conduct themselves, both on Halopedia and elsewhere. All members of the Halopedia staff should behave according to these guidelines, and no staff members - not even [[Halopedia:Administrators|administrators]] or [[Halopedia:Bureaucrats|bureaucrats]] - are exempt. | ||
==General conduct== | ==General conduct== | ||
| Line 11: | Line 11: | ||
===Follow policies=== | ===Follow policies=== | ||
Despite the extra permissions afforded to them, Halopedia staff are not above the law; they still must conform to Halopedia policy, just as all other users must. In areas where staff are afforded some leniency so they can better perform their duties, this will be clearly stated in the policies themselves. Staff should not assume that their rank | Despite the extra permissions afforded to them, Halopedia staff are not above the law; they still must conform to Halopedia policy, just as all other users must. In areas where staff are afforded some leniency so they can better perform their duties, this will be clearly stated in the policies themselves. Staff should not assume that their rank automatically grants them immunity to the rules. | ||
In short, the rules and policies are in place for a good reason: to protect and encourage the growth of the wiki and the community built around it. Halopedia staff who break policy, regardless of the reason, will be dealt with in the same manner as all other breaches of policy, and could result in the staff member being stripped of their rank. | In short, the rules and policies are in place for a good reason: to protect and encourage the growth of the wiki and the community built around it. Halopedia staff who break policy, regardless of the reason, will be dealt with in the same manner as all other breaches of policy, and could result in the staff member being stripped of their rank. | ||
| Line 19: | Line 19: | ||
When dealing with any issue on Halopedia, the primary goal is always to prevent further damage or disruption, and this should be the first order of business for any staff when resolving an issue. For example, if an account is currently spamming an advertisement on the forums, a [[Halopedia:Blocking Policy|block]] without warning is an appropriate response, as it prevents the account from continuing to spam, and hence protects the forums from further disruption. Then, the staff member handling the situation should contact the account via their message wall to explain why they have been banned. | When dealing with any issue on Halopedia, the primary goal is always to prevent further damage or disruption, and this should be the first order of business for any staff when resolving an issue. For example, if an account is currently spamming an advertisement on the forums, a [[Halopedia:Blocking Policy|block]] without warning is an appropriate response, as it prevents the account from continuing to spam, and hence protects the forums from further disruption. Then, the staff member handling the situation should contact the account via their message wall to explain why they have been banned. | ||
However, it is important to note the difference between preventative measures such as that mentioned above and punishment. Blocks, bans, kicks and similar actions should always be used as methods of prevention, not as a way to punish users. Case in point, if a user were to break the [[Halopedia:Chat Policy|Chat Policy]] in the forums but the incident is a one-off | However, it is important to note the difference between preventative measures such as that mentioned above and punishment. Blocks, bans, kicks and similar actions should always be used as methods of prevention, not as a way to punish users. Case in point, if a user were to break the [[Halopedia:Chat Policy|Chat Policy]] in the forums but the incident is a one-off occurrence, it is not grounds for a block (although the user should be warned about breaking policy), as the user will likely not intentionally repeat it. On the other hand, if the user then continues to routinely break Chat Policy in spite of warnings issued to them, they should then be blocked both to prevent further flaunting of the rules and also to help discipline the user into following the policy, in future. | ||
===Assume good faith=== | ===Assume good faith=== | ||
| Line 31: | Line 31: | ||
Staff are asked to remember that their rank on Halopedia does not inherently grant them authority, respect or bragging rights elsewhere in the ''Halo'' community. The ranks on Halopedia are not positions to be championed, but simply a glorified toolbox handed to users judged to be capable enough to handle them. If a staff member is found to be citing their rank on Halopedia on external sites for their own personal gain, it would call into question whether the user should be a staff member at all. Note that if the discussion is about Halopedia, then it is acceptable for staff to mention that they hold a rank here, as it implies a deeper knowledge of Halopedia's inner workings. | Staff are asked to remember that their rank on Halopedia does not inherently grant them authority, respect or bragging rights elsewhere in the ''Halo'' community. The ranks on Halopedia are not positions to be championed, but simply a glorified toolbox handed to users judged to be capable enough to handle them. If a staff member is found to be citing their rank on Halopedia on external sites for their own personal gain, it would call into question whether the user should be a staff member at all. Note that if the discussion is about Halopedia, then it is acceptable for staff to mention that they hold a rank here, as it implies a deeper knowledge of Halopedia's inner workings. | ||
For example, imagine a hypothetical discussion on the Halo Waypoint forums about whether a specific edit to Halopedia would class as vandalism. It would be acceptable for [[Halopedia:Patrollers| | For example, imagine a hypothetical discussion on the Halo Waypoint forums about whether a specific edit to Halopedia would class as vandalism. It would be acceptable for [[Halopedia:Patrollers|patroller]] to say "As a patroller on Halopedia, I can tell you that yes, I would class that as vandalism." However, on the other hand, in a debate about the fate of Admiral Cole, it would be out of order for an administrators to say "Cole is definitely dead. Trust me, I know this stuff; I'm an admin on Halopedia." | ||
Additionally, staff should refrain from acting as if they are ambassadors for Halopedia. If there is ever a need for Halopedia to communicate in any official capacity, the | Additionally, staff should refrain from acting as if they are ambassadors for Halopedia. If there is ever a need for Halopedia to communicate in any official capacity, the administration will discuss it as a group and reach a consensus on what the content of the message will be. Individual Halopedia staff members should never claim to represent any larger group of Halopedia users, unless they have explicit permission to do so, from that group. | ||
To reiterate what was said under the [[#Be Friendly and Welcoming|first subheading]], the staff are the face of Halopedia, and are expected to act accordingly, even on other sites. They are asked not to sully the reputation of Halopedia by implicating it in any of their own discussions or debates. | To reiterate what was said under the [[#Be Friendly and Welcoming|first subheading]], the staff are the face of Halopedia, and are expected to act accordingly, even on other sites. They are asked not to sully the reputation of Halopedia by implicating it in any of their own discussions or debates. | ||